Privacy Policy

Who we are

We are Vanessa Swetman and Jennifer-Joy Matthews and we run Kitchen Garden Flowers. Our website address is: https://kitchengardenflowersandproduce.org.uk. Our business address is 18 New Street, Matlock, Derbyshire, DE4 3DN.

What data do we collect?

Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain elements of the website. The data we collect is detailed below:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

The Events Calendar

If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:

  1. Venue information: name, address, city, country, province, postal code, phone, website, geographical coordinates (latitude and longitude)
  2. Organiser information: name, phone, website, email
  3. Event information: website, cost, description, date, time, image

Importing Events, Venues, and Organisers:

  1. All data present within a CSV or ICS file and external URLs (for events, venues, organisers, and tickets)
  2. Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
  3. Eventbrite Ticket information: name, description, cost, type, quantity

Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.

Event, Attendee, and Ticket Purchaser Information

If you create, submit, import, save, or publish event ticket information, as well as obtain RSVPs or purchase tickets to events, such information is retained in the local database:

  1. Attendees information (RSVPs and Tickets): name and email address
  2. Ticket information (RSVPs and Tickets): name, email address, and ticket number/SKU (via check-in page)
  3. Ticket purchaser information: name and email address
  4. Ticket purchaser billing address, which is collected through the use of WooCommerce, Easy Digital Downloads, or PayPal

Please note: The website owner can collect nearly any Attendee Information requested from ticket buyers by creating a custom registration form.

Contact Forms

If you submit a query or order via one of our contact forms, the data and personal information you supply will be saved on the email server and may be downloaded. We do not share this information with anyone.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

If you request a password reset, your IP address will be included in the reset email.

If you purchase an event ticket via this website, user information may be passed to external services such as Paypal, etc, to fulfil your request. These services may be located abroad.

Visitor comments may be checked through an automated spam detection service.

How we store your data

Our website and email contacts are password protected and we are hosted with a reputable company, TSOhost.

Why we collect your data

We only collect personal information from you where it is necessary or appropriate to fulfil the purpose of your visit to the website. We will not ask you for any personal information that is not relevant to this purpose.

API Keys

We make use of certain APIs, in order to provide specific features.

These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).

reCAPTCHA

We have implemented reCAPTCHA v3 on the site to fight spam and abuse and that your use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use. The reCAPTCHA API works by collecting hardware and software information, such as device and application data, and sending this data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes.

How long we retain your data

We retain your information until you ask us to remove it. We don’t store personal information on our servers unless required for the on-going operation of our site and to help you fulfil your purpose for visiting our website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All information (data) collected by the Events Calendar plugin is retained in the local database indefinitely, unless otherwise deleted.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact us at info@kitchengardenflowersandproduce.org.uk if you wish to make a request. If you make a request, we have one month to respond to you.

Privacy Policy Changes

Although most changes are likely to be minor, Kitchen Garden may change its Privacy Policy from time to time, at our sole discretion. We encourage visitors to frequently check this page for any changes to the Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. This policy was last updated on 30/01/2021.

The Kitchen Garden Flowers website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should also read their privacy policy.